Archive for ‘Carrefour’

30/08/2019

Costco forced to shut first China store early due to crowds

US retailer Costco was forced to close early on its opening day in China, after the store was swamped with shoppers.

Buyers battled long queues and traffic chaos, before the Shanghai store was shut hours early due to “overcrowding”.

Costco’s push into China comes as other foreign retailers have struggled to compete with local rivals.

It also comes at a time of rising tensions between the US and China over trade.

Costco is a discount warehouse store that sells a range of goods, from fresh foods to household electronics.

Some customers spent two hours lining up to pay for their purchases, while some had to wait three hours for parking, state news agency Xinhua reported.

People jostle for cooked chickensImage copyright AFP
Image caption Images from the store show customers caught up in heavy crowds

One video showed people pushing through heavy crowds to get their hands on roast chickens.

“Due to overcrowding in the market, and in order to provide you with a better shopping experience, Costco will temporarily close on the afternoon of August 27. Please avoid coming,” the retailer in a notice on its official app, according to AFP.

People visit the first Costco outlet in China, on the stores opening day in Shanghai on August 27, 2019Image copyright GETTY IMAGES
Image caption Some customers reportedly spent two hours lining up to pay for their goods

Costco has had an online presence in China since 2014, through a partnership with e-commerce giant Alibaba.

The firm’s first store in the country comes as other international retailers battle tough competition in China.

Earlier this year, Amazon said it was downsizing its operations in China and France’s Carrefour agreed to sell 80% of its China business to local retailer Suning.com after a series of losses.

Tesco has struggled to crack the Chinese market.

Costco’s China move also comes at a difficult time for US-China relations.

The world’s two largest economies have been fighting a trade war for the past year, and tensions have escalated with the threat of more tariffs from both sides.

Source: The BBC

08/02/2019

China Focus: Festival shopping goes smart in China

SHANGHAI, Feb. 7 (Xinhua) — Making a big purchase ahead of the Lunar New Year can be a lot of fuss. But as markets go smart, shopping has become a pleasure, even during the busiest time of the year.

At a Carrefour supermarket “Le Marche” in Shanghai’s Changning District, customers can choose from several payment measures instead of queuing in a long line at the checkout counter.

There are smart machines where customers can scan barcodes on groceries in front of a screen and pay through a WeChat mini-app on their smartphones.

Smart payment has improved shopping efficiency, especially during shopping seasons, according to the supermarket manager.

“The penetration rate of mobile payment in Carrefour stores in China has surpassed 50 percent, and the rate of smart cashiers has reached 38 percent,” said Nathalie Yu, vice president of Carrefour China.

Carrefour has worked with China’s Internet companies such as Meituan, JD and Ele.me on its digitalization of retail service and logistics. Customers can also go to the Carrefour online supermarket and receive orders at home within hours.

The U.S. retail giant Walmart has also sped up its “smart revolution” in the Chinese market, with over 400 outlets supporting “Scan and Go.” It has also introduced an online search map of groceries to improve shopping efficiency.

As of June 2018, there were 802 million Internet users in China, 788 million of whom were mobile users. Over 569 million Chinese shopped online at least once and 557 million used their mobile phones for shopping.

In a Sam’s club outlet under Walmart in Shanghai’s Pudong District, an interactive area showcasing daily products gets a “facelift” every week. Just before the Lunar New Year, the area was transformed into a children’s bedroom, which attracted children and their parents to take a rest.

According to Chen Zhiyu, a senior vice president of Walmart China, it is a trend that many groceries are going online, yet people still go to supermarkets to enjoy family get-together time and explore new products.

In “Le Marche,” 78 percent of the display area is food, with imported food taking a considerable part of the shelves. Customers can have their fresh seafood cooked to dine in the supermarket.

“We will promote more ‘Le Marche’ in other Chinese cities,” said Thierry Garnier, executive director of Carrefour Asia, adding that industry peers and partners from more than 10 countries had come to Shanghai to learn from such innovation.

Source: Xinhua

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