Posts tagged ‘Consumer Protection Law’

31/12/2014

China’s Fraudbusters Crack Down on Fake Goods – Businessweek

Xu Dajiang spends at least three days a week in supermarkets in China scrutinizing products. He’s not shopping for bargains; he’s looking for any sign of flaws—an expired sell-by date, a forbidden ingredient, an exaggerated claim on a package, or outright counterfeit.

Juts Do It

Earning a living as a professional fraudbuster, Xu is a consumer turned consumer protector, searching for any wrongdoing by local and multinational companies that can be used to file a claim with a retailer and collect damages. “There will always be manufacturers who treat the law with indifference and flout it no matter how much you tighten the regulations,” he says. “That’s when fraudbusters like me have a role to play.”

Fraudbusting is flourishing in China, thanks to continued food and product safety scandals and a revised consumer protection law enacted in March that increases compensation for those who buy damaged or fake goods. The law allows consumers to try to recoup as much as three times the cost of the original product or service purchased. They can file class actions for the first time. The law also carries stiffer penalties for businesses that mislead shoppers.

via China’s Fraudbusters Crack Down on Fake Goods – Businessweek.

25/10/2013

China overhauls consumer protection laws | Reuters

China‘s top legal body has strengthened consumer rights in the country after it revised the nation’s Consumer Protection Law on Friday, the first major overhaul in two decades.

Customers are seen at an Apple store in Beijing August 24, 2012. REUTERS/Jason Lee

The revisions increase consumer powers, add rules for the booming Internet shopping sector and stiffen punishments for businesses that mislead shoppers.

Chinese regulators have been cracking down on real or perceived corporate wrongdoing, with domestic and international infant formula makers and drugmakers particularly coming under the spotlight this year.

via China overhauls consumer protection laws | Reuters.

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