Posts tagged ‘EBAY’

17/06/2014

China’s Gray-Haired Set Could Boost Digital Shopping – China Real Time Report – WSJ

Online shopping in China isn’t just for the young, according to a new survey. That could be good news for an already quickly growing e-commerce industry that largely caters to the young.

While the bulk of online shoppers are still in their 20s and 30s, a survey published Tuesday by data provider Nielsen said the number of online consumers aged 55 or older grew 72% between 2012 and 2013. It cited data from Taobao, one of China’s largest shopping websites, which is owned by Alibaba Group, though it didn’t release the underlying figures.

“China could become the world’s most aged society by 2030,” said Tao Libao, a Nielsen official with responsibility for e-commerce, in a prepared statement. “The elderly online consumers deserve more attention from both current online retailers and brick-and-mortar retailers who are going to venture online.” People aged over 60 could be 30% of China’s population by 2030, Mr. Tao said.

They survey said they tend to be more careful shoppers, attracted by easy price comparisons and special discounts given that they often have less income than younger people.

“It’s cheaper to buy online,” said Zhang Jinnian, a Beijing shopper in her fifties who has been using the internet to shop for the past year. In that time she has bought clothes, shoes and a bicycle online. “It’s always more expensive in a store,” said Ms. Zhang, who declined to give her exact age.

via China’s Gray-Haired Set Could Boost Digital Shopping – China Real Time Report – WSJ.

19/02/2014

The Secret of China’s Taobao’s Success – Businessweek

Amazon has earned the moniker “the everything store” in the U.S., but in China Alibaba’s e-commerce sites, especially Taobao.com, dominate, with Amazon (AMZN) almost nowhere to be seen.

Image representing Taobao as depicted in Crunc...

Image via CrunchBase

Taobao really is the everything store: The Alibaba-owned retail platform sells everything from sunglasses to cadavers (for $21,000, to people claiming to be medical students). A friend in Beijing recently purchased the dress she would wear to her sister’s wedding from Taobao because “there are many more choices” than she could imagine finding in any shopping mall or bridal shop.

While Jack Ma’s e-commerce empire has triumphed in China for many reasons, including guanxi, business foresight, and good technology, its dominance was hardly assured.

In 2004, Amazon purchased the Chinese online bookseller and retailer Joyo.com for $74 million. The site failed to live up to its high hopes, and today Amazon commands less than 3 percent of China’s e-tail market. Similarly, EBay (EBAY)acquired once-popular Chinese e-commerce site EachNet, but market share quickly dwindled as Alibaba’s sites boomed. Even as U.S. technology companies flounder in China, McKinsey Global Institute predicts that China’s total e-commerce market could be worth $650 billion by 2020.

One of the secrets of Taobao’s success is its adeptness at understanding the quirks of “how Chinese shoppers want to transact,” says Barney Tan, a senior lecturer in business at the University of Sydney, who focuses on China’s e-commerce. “Taobao has catered to Chinese preferences for doing business—for example, it’s enabled buyers and sellers to negotiate and bargain on prices.”

Given common (often warranted) fears about being cheated online, Taobao has also “incorporated an optional escrow service to allow shoppers to pay for goods only after they’ve received and inspected them.” Its Alipay system, which somewhat resembles PayPal, can debit a Chinese bank account, so no financial card is required for online shopping sprees.

As Tan sums up a common sentiment in China, “If you want to sell something in China, you sell it on Taobao.” Not only wealthy urbanites seem to agree: Already more than 2 million Taobao stores are registered to rural IP addresses in China—a gain of 25 percent in just one year. China’s shoppers and entrepreneurs alike are turning to the ubiquitous platform.

via The Secret of Taobao’s Success – Businessweek.

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