07/04/2020
- Buying and paying for meals and supplies online was already second nature for many Chinese before the Covid-19 lockdown
- The supply and delivery networks that were already in place were able to work with the authorities in cities like Wuhan
China’s established home delivery system played an important role in getting food and other necessities to residents during the Wuhan lockdown. Photo: EPA-EFE
When Liu Yilin, a retired middle schoolteacher in Wuhan, first heard rumours of a
spreading in the central Chinese city he started to stock up on supplies such as rice, oil, noodles and dried pork and fish.
These preparations spared the 66-year-old from some of the early panic when
and shoppers flooded to the markets and malls to snap up supplies.
But as time went on and with residents banned from leaving their homes, he became increasingly concerned about getting hold of fresh supplies of vegetables, fruit and meat until the nation’s vast network of delivery drivers came to the rescue.
“It was such a relief that several necessity purchasing groups organised by community workers and volunteers suddenly emerged on WeChat [a leading social media app] days after the lockdown,” Liu said. “China’s powerful home delivery service makes life much easier at a time of crisis.”
Hu Xingdou, a Beijing-based independent political economist said: “Home delivery played a very important role amid the coronavirus outbreak. To some extent, it prevented people from starving especially in cases when local governments took extreme measures to isolate people.”
According to Liu, people in Wuhan during the lockdown had to stay within their residential communities, with community workers guarding the exits.
Human contact was limited to the internet. Residents placed orders online with farmers, small merchants or supermarkets to buy daily necessities, and community workers helped distribute the goods from deliverymen.
Every morning, Liu passed a piece of paper with his name, phone number and order number to a community worker who would collect the items from a courier at the gate of the residential area.
Thanks to a high population density in urban areas, affluent labour force and people’s openness to digital life, China has built a well-developed home delivery network.
Extensive funding from technology companies has been invested in hardware infrastructure, software to improve logistics and big data and cloud computing to help predict consumers’ behaviour.
Mark Greeven, professor of innovation and strategy at IMD Business School in Lausanne, Switzerland, said: “Whether it is delivery of products, air parcels or fresh food or even medicine or materials for medical use, China has a very well developed system. Much better developed than I think almost any other places in the world.
“Well before the crisis, China had started to embrace digital technology in daily life whether it is in consumption, business, government and smart cities and use of third party payments. All of these things have been in place for a long time and the crisis tested its agility and capability to deal with peak demand.”
China’s e-commerce giants help revive sales of farm goods from Hubei
According to e-commerce giant
JD.com, demands for e-commerce and delivery services spiked during the outbreak of Covid-19, the illness caused by the new coronavirus.
It sold around 220 million items between January 20 and February 28, mainly grains and dairy products with the value of beef orders trebling and chicken deliveries quadrupling compared with a year ago.
Tang Yishen, head of JD Fresh, its fresh foods subsidiary, said: “The surge of online demand for fresh merchandise shows the pandemic helped e-commerce providers further penetrate into the life of customers. It also helped upstream farm producers to know and trust us.”
Meituan Dianping, a leading e-commerce platform, said its grocery retail service Meituan Instashopping reported a 400 per cent growth in sales from a year ago in February from local supermarkets.
The most popular items ordered between January 26 and February 8 were face masks, disinfectant, tangerines, packed fresh-cut fruits and potatoes.
The food delivery service Ele.me said that, between January 21 and February 8, deliveries of frozen food surged more than 600 per cent year on year, followed by a nearly 500 per cent growth in delivery of pet-care products. Fresh food deliveries rose by 181 per cent while drink and snack deliveries climbed by 101 per cent and 82 per cent, respectively. Ele.me is owned by Alibaba, the parent company of the South China Morning Post.
Chinese hotpot restaurant chain adapts as coronavirus fears push communal meals off the menu
E-commerce providers used the opportunity to show goodwill and improve their relationship with customers and partners, analysts say.
Sofya Bakhta, marketing strategy analyst at the Shanghai-based Daxue Consulting, said the food delivery sector had made significant headway in reducing physical contact during the outbreak.
Delivery staff left orders in front of buildings, in lifts or temporary shelters as instructed by the clients as most properties no longer allowed them inside.
Some companies also adopted more hi-tech strategies.
In Beijing, Meituan used self-driving vehicles to deliver meals to contactless pickup stations. It also offered cardboard boxes to be used as shields aimed at preventing the spread of droplets among its clients while they ate in their workplaces. In Shanghai, Ele.me employed delivery drones to serve people under quarantine in the most affected regions.
Some companies even “shared” employees to meet the growing labour demand in the food delivery industry that could not be satisfied with their ordinary workforce, Bakhta said.
More employees from restaurants, general retail and other service businesses were “loaned” to food delivery companies, which faced manpower shortages during the outbreak, according to Sandy Shen, senior research director at global consultancy Gartner.
“These arrangements not only ensured the continuity of the delivery service but also helped businesses to retain employees during the shutdown,” she said.
A delivery man takes a break between orders in Wuhan, central China, during the lockdown. Photo: AFP
Mo Xinsheng became one such “on-loan” worker after customers stopped coming to the Beijing restaurant where he worked as a kitchen assistant.
“I wanted to earn some money and meanwhile help people who are trapped at home,” said Mo, who was hired as a delivery man.
But before he could start work he had to go through lengthy health checks before he was allowed into residential compounds.
He also had to work long hours battling the wind and cold of a Beijing winter and carrying heavy loads.
“I work about 10 hours every day just to earn several thousand yuan [several hundred US dollars] a month,” he said.
“Sometimes I almost couldn’t breathe while my hands were fully loaded with packages of rice, oil and other things.
“But I know I’m doing an important job, especially at a time of crisis,” Mo said, “It was not until then that I realised people have become so reliant on the home delivery system.”
Woman uses remote control car to buy steamed buns amid coronavirus outbreak in China
The delivery system has been improved by an effective combination of private sector innovation and public sector coordination, said Li Chen, assistant professor at the Centre for China Studies at Chinese University of Hong Kong.
“[In China,] government units and the Communist Party grass roots organisations have maintained fairly strong mobilisation capabilities to cope with emergencies, which has worked well in the crisis,” he said.
However, Liu, the Wuhan resident, said prices had gone up and vegetables were three times more expensive than they had been over Lunar New Year in 2019.
“There were few varieties that we could choose from, apart from potatoes, cabbage and carrots,” he said.
“But I’m not complaining. It’s good we can still get fresh vegetables at a difficult time. Isn’t it? After all, we are just ordinary people,” he said.
Source: SCMP
Posted in air parcels, Alibaba, army, banned, beef orders, Buying and paying, cabbage, came to the rescue, cardboard boxes, carrots, Centre for China Studies, chicken deliveries, China’s, Chinese University of Hong Kong, community workers, complaining, contactless pickup stations, coronavirus, coronavirus outbreak, Country, COVID-19, Covid-19 lockdown, dairy products, Daxue Consulting, deliver meals, delivery drivers, delivery drones, disinfectant, dried pork, drivers, droplets, E-commerce, e-commerce giant, e-commerce giants, face masks, farmers, Fish, flooded, food delivery, fresh food, fresh merchandise, fresh supplies, fresh-cut fruits, frozen food, fruit, Gartner, global consultancy, grains, hardware infrastructure, home delivery system, hotpot, Human contact, IMD Business School, Internet, isolate, JD Fresh, JD.com, keep, Lausanne, local governments, lockdown, lunar new year, malls, markets, materials, meals and supplies, Meat, medical use, medicine, name, new coronavirus, noodles, Oil, order number, ordinary, outbreak, packed, pandemic, pet-care products, phone number, potatoes, products, purchasing groups, quadrupling, quarantine, resident, residential communities, residents, restaurant chain, Rice, Shanghai, shields, shoppers, small merchants, social media app, software, south china morning post, starving, steamed buns, supermarkets, supplies, supply and delivery networks, Switzerland, tangerines, trebling, Uncategorized, vast network, vegetables, volunteers, WeChat, winter, Wuhan |
Leave a Comment »
12/12/2019
- Wang Fuman became an internet sensation after he was pictured with his head encrusted in ice after freezing trek to school
- Life has improved since then, but his dad says they are still struggling to make ends meet
Nine-year-old Wang Fuman’s family has now moved from their mud hut to a two-storey home. Photo: AFP
The father of the “Ice Boy” – who became an internet sensation after he was pictured with his head covered in icicles following a freezing trek to school in southwest China – has spoken out about being rejected for a poverty alleviation scheme.
Wang Gangkui’s son, Wang Fuman, was eight when a photo of him taken by a teacher went viral on social media in January last year. It showed the little boy with his hair and eyebrows covered in ice and his cheeks ruddy from the cold after he had walked for over an hour from his home in thin clothing and no hat along treacherous mountain paths.
The plight of the impoverished primary school pupil from Ludian county, a poor area in Zhaotong, Yunnan province, touched hearts across China, with many people expressing sympathy online for the hardships the boy, and other children like him, endured to get to school. Donations of money, warm clothes and heating flooded in.
The photo of Wang Fuman arriving at school with his hair and eyebrows covered in ice went viral last year. Photo: news.163.com
But according to his 30-year-old father, the family is still struggling to make ends meet. He said his application for the assistance scheme had been turned down for the past five years without a satisfactory explanation.
“It’s unfair and unjust that my application wasn’t approved,” Wang Gangkui said on Thursday. “There are allegations in media reports that I have various assets, and they’re just not true. And neither am I trying to take advantage of my son’s fame,” he said.
Families approved for the means-tested scheme, a nationwide programme that is administered at the local level, are given benefits ranging from subsidies to vocational training and job opportunities.
Geng Tao, the party secretary of Zhuanshanbao village, told China News Service on Monday that the Wang family did not meet the eligibility criteria for the programme, citing their two-storey house with a total area of 160 sq metres.
Wang was responding to criticism from internet users after he posted his complaint on social media app Jinri Toutiao on Sunday, a post he later deleted. Some accused him of taking advantage of his son’s fame to get access to government aid, claiming the family was being “greedy” as they were already doing better than others in the region because of the donations they received last year.
State media also weighed in, with Beijing News saying in an editorial on Tuesday that “the authorities should not be influenced by public sentiment towards the Ice Boy and should look at the family’s real situation when assessing if they are in need or not”.
Wang acknowledged that the media attention and subsequent donations from the public had eased the family’s situation, but said they only received a small share.
“There were a lot of donations, but most of them went to the school and were shared among all the pupils and their families here,” he said. “Our family only received a small amount of money.”
After Fuman’s photo went viral, the Ludian county education authorities said there were many “Ice Boys” in the area, and all donations received had been distributed to local families in need, according to China News Service.
A local charity organisation received more than 300,000 yuan (US$42,500) in donations from the public, and said the money was shared among pupils at the Zhuanshanbao primary school, with Fuman receiving just 500 yuan.
Life has improved for Fuman and his family since the photo was taken. He was a
– a term used to describe youngsters from poor families whose parents work in cities away from home, leaving them in the care of relatives. His parents have now returned to their hometown and his father works nearby at a construction site in Zhaotong, earning 3,000 yuan a month – a relatively high salary for the area. But he is the breadwinner for the family of five – his wife, Lu Dafeng, and their two children, Fuman and their 11-year-old daughter Wang Fumei, as well as his mother.
They moved out of their mud hut into the two-storey home, and with the donated funds, Fuman’s primary school was renovated and now has a dormitory equipped with heating. Fuman stays at the school during the week and returns to his home – a 20-minute walk away – on the weekend.
Wang Gangkui said his wife and mother could not apply for jobs designated as “public welfare” positions – such as a street cleaner post offering 500 yuan a month – because they were not recognised as a family in need under the scheme.
He also dismissed media reports that he had two cars, saying he had a second-hand van worth no more than 3,000 yuan. He said reports that his family also had cattle were not true.
Instead, he said he was paying off a loan of tens of thousands of yuan that he took out to build the family’s new house.
There were an estimated 16.6 million people living in poverty in rural China at the end of 2018, about 14 million fewer than a year earlier, according to official data. The ruling Communist Party set the ambitious target of eliminating extreme poverty in China by the end of 2020, and claims that more than 700 million people have already been lifted out of poverty over the past four decades.
Posted in ‘Ice Boy’, China News Service, China’s, Critics, donations, encrusted in ice, Family, father, flooded, freezing tre, head, heating, money, mud hut, poverty assistance scheme, responds, school, The Beijing News, two-storey home, Uncategorized, warm clothes, Yunnan Province |
Leave a Comment »
CHINDIA ALERT: You'll be living in their world, very soon 