Archive for ‘travel agents’

30/01/2020

Coronavirus: turbulent times ahead for air travellers as carriers cancel China flights

  • Lufthansa, British Airways, Air Canada among several big name airlines to halt flights, while others reduce services
  • Travel agents expecting slump in sales amid rising uncertainty over how epidemic will play out
Many airlines have cancelled flights into mainland China because of the coronavirus outbreak. Photo: AP
Many airlines have cancelled flights into mainland China because of the coronavirus outbreak. Photo: AP
International air travellers and ticketing agents are in for a turbulent time in the weeks ahead as airlines around the world react to the coronavirus epidemic by cancelling or limiting flights to and from the Chinese mainland.
Lufthansa, British Airways, Air Canada and Indonesia’s Lion Air have 
cancelled all of their flights

, while United Airlines, American Airlines, IndiGo, Finnair, Delta Air Lines and Jetstar Asia have significantly reduced their services.

“It’s going to be pretty bad for travel agencies. We’ve had a lot of cancellations. Everyone is afraid of coming to China,” said Annabelle Auger from Travel Stone in Beijing.
“Many of our European clients are very worried because of the media coverage they’ve seen. Still, people are willing to wait and see for a few weeks to see how things go,” she said.
For foreigners looking to leave China, Auger said they should contact their embassy to find out about repatriation flights.

“The situation is very unclear, so it’s difficult to give any general recommendations,” she said.

Already this week, the embassies of the United States, Japan, South Korea and Britain have cleared flights to evacuate their nationals from Hubei, the central China province at the heart of the outbreak.

Auger said she and her colleagues had been busy rearranging flights for China-based foreigners who had gone away for the holidays.

“The schools are closed, so families with children abroad are thinking, ‘OK, let’s extend our stay for another week’,” she said.

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The Beijing government said on Monday it would extend the Lunar New Year
holiday until Sunday to help stop the spread of the disease, while school breaks have also been extended.

Another travel agent in Beijing, who asked not to be named, said the virus outbreak had yet to have a significant impact on business but concerns were growing.

“We are a bit worried that things may get difficult in the coming months,” she said. “But we trust that the government is doing all it can and will take the appropriate measures to solve the problems.”

Zhu Tao, director of the flight standards department at the Civil Aviation Administration of China (CAAC), said at a press conference in Beijing on Thursday that the relevant authorities were working closely with airlines to help Chinese nationals trapped overseas to get home.

The government had already chartered flights from Japan, Myanmar and South Korea to bring Chinese nationals back to Hubei, he said.

While all flights out of Hubei have been suspended since last week, Zhu said air transport was playing its part in fighting the disease.

As of Wednesday, the CAAC had sent 86 flights carrying 5,129 medical workers and 115,000 items of equipment and other supplies into Wuhan, he said.

Wu Zunyou, the chief epidemiologist at the China Centre for Disease Control and Prevention, said that efforts to prevent the coronavirus spreading outside the country had been successful, as only about 1 per cent of the confirmed infections were outside China.

Despite the flight cancellations, Beijing’s Capital International Airport was operating as normal on Thursday.

Andre Muchanga, a student from Abu Dhabi at the Beijing Institute of Technology, said he made a late decision to fly home.

“I decided to buy my ticket last night,” he said. “At school, our dormitory is almost completely empty. I knocked on a friend’s door last night and found there was no one there, so I decided I better just go home and spend some time with my family.”

He said he decided not to buy a return flight as it he did not know when his classes would resume.

Signs at check-in counters reminded passengers who had travelled to Hubei or had a Hubei address to put themselves in isolation for 14 days.

While flights out of Hubei have been stopped, there was still plenty of inbound traffic.

“The number of domestic inbound travellers seems pretty normal for this time of year,” a man working on an information desk at Capital airport said.

“It’s the sixth day of the Lunar New Year. Lots of people have to return to work.”

An Air China employee, surnamed Hu, said that the airport had stepped up its disinfecting and general cleaning work. Body temperature checks had been installed at all access points and employees had been told to wear masks, he said.

“I don’t mind working during the Lunar New Year holiday,” he said. “I’m not afraid of the virus, I’m here to serve the people.”

SOurce: SCMP

30/09/2019

Next stop: Croatia. Chinese travellers skip Hong Kong for niche destinations over National Day break

  • Train trips, Xinjiang and chartered flights among the growing holiday trends, travel agents say
Destinations such as Dubrovnik, Croatia, are becoming more popular among mainland Chinese tourists, according to one of China’ s biggest travel services. Photo: AFP
Destinations such as Dubrovnik, Croatia, are becoming more popular among mainland Chinese tourists, according to one of China’ s biggest travel services. Photo: AFP

Chartered flights and niche destinations such as Croatia and Malta are growing in popularity as Hong Kong falls out of favour for mainland Chinese holidaymakers over the National Day “golden week” break.

Japan has overtaken Thailand as the most searched overseas destination on the website of travel agency Ctrip, followed by Malaysia, the United States, Singapore, Australia, Macau, France, Italy and Russia.

Within the mainland places such as Beijing and Shanghai continued to be among the most popular searches but Urumqi, capital of Xinjiang Uygur autonomous region, is a fast-growing term, especially among people in Shanghai and Guangzhou.

“It could be that tourists want to see autumn leaves,” a Ctrip spokesman told the South China Morning Post.

October 1 marks the start of a week-long break on the mainland when millions of Chinese take the chance to travel. This year, an estimated 800 million people are expected to go on trips in China or overseas, about 10 per cent more than last year.
The country’s motorways are expected to be jammed from about 2pm on Monday, reaching a peak at around midnight, and again from 10am Tuesday, according to web mapping service Tencent Map.
China’s highways can expect heavy traffic as travellers head out for the holiday. Photo: Reuters
China’s highways can expect heavy traffic as travellers head out for the holiday. Photo: Reuters

Ctrip said people heading overseas were increasingly seeking out new destinations, with bookings to places such as the Czech Republic, Austria, Croatia, Malta and Cambodia growing by 45 per cent this year.

“As Chinese people travel outside the country more and their experience of travel grows, many are more willing to go to smaller eastern European countries, such as the Czech Republic,” the spokesman said.

“Popular movies also have a strong influence. Many young people are willing to travel to see where films are shot, such as Croatia, one of the locations for Game of Thrones.”

Other noticeable trends this year include more people travelling with pets, by train and on chartered flights. The site said it sold 60 per cent more European train tickets and 10 times the number of train tickets for Japan for this golden week compared to last year.

The most popular routes in Asia were Tokyo to Kyoto in Japan, and Seoul to Busan in South Korea.

Hong Kong protests leave ‘golden week’ tourist boom in tatters as visitor arrivals during Chinese holiday period are set to be slashed by a third

Thousands of users also chose chartered flights, a service Ctrip introduced in September.

Ji Yu, head of chartered flights for Ctrip said most people thought chartered flights or helicopters were something only millionaires could afford, but in the internet age, they had become cheaper and more accessible.

“In the internet era, consumer needs vary from person to person, especially in terms of travel. There are products on the market to satisfy each customer’s personal needs.”

Among the more popular chartered routes were from Beijing or Shanghai to Tokyo, Bangkok, the Maldives and London.

More people are also going away for longer. Digital travel services giant Qunar said that 80 per cent of the travellers booking flights or hotels through its services were heading off for more than five days. And of those 41 per cent were travelling for more than a week.

Meanwhile, trips to Hong Kong have fallen substantially, with just 15 group tours expected to enter the city each day, down from 110 last year, according to the Travel Industry Council of Hong Kong.

Efforts to promote Hong Kong attractions have also increased in Shenzhen in recent weeks, with advertising videos scenic spots, popular restaurants and malls in Hong Kong playing on cross-border buses. Passengers can also get discounts to some stores and services with their tickets.

Source: SCMP

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