26/09/2019
- An increasing proportion of young people no longer willing to wait tables in China as restaurant owners look to new technology for answers
Catering robots developed by Pudu Tech, the three-year-old Shenzhen start-up, have been adopted by thousands of restaurants in China, as well as some foreign countries including Singapore, Korea, and Germany. Photo: Handout
Two years ago, Bao Xiangyi quit school and worked as a waiter in a restaurant for half a year to support himself, and the 19 year-old remembers the time vividly.
“It was crazy working in some Chinese restaurants. My WeChat steps number sometimes hit 20,000 in a day [just by delivering meals in the restaurant],” said Bao.
The WeChat steps fitness tracking function gauges how many steps you literally take and 20,000 steps per day can be compared with a whole day of outdoor activity, ranking you very high in a typical friends circle.
Bao, now a university student in Hangzhou, Zhejiang province, quit the waiter job and went back to school.
“I couldn’t accept that for 365 days a year every day would be the same,” said Bao.
“Those days were filled with complete darkness and I felt like my whole life would be spent as an inferior and insignificant waiter.”
Olivia Niu, a 23-year-old Hong Kong resident, quit her waiter job on the first day. “It was too busy during peak meal times. I was so hungry myself but I needed to pack meals for customers,” said Niu.
Being a waiter has never been a top career choice but it remains a big source of employment in China. Yang Chunyan, a waitress at the Lanlifang Hotel in Wenzhou in southeastern China, has two children and says she chose the job because she needs to make a living.
Catering robots developed by Pudu Tech, the three-year-old Shenzhen start-up. Photo: Handout
Today’s young generation have their sights on other areas though. Of those born after 2000, 24.5 per cent want careers related to literature and art. This is followed by education and the IT industry in second and third place, according to a recent report by Tencent QQ and China Youth Daily.
Help may now be at hand though for restaurants struggling to find qualified table staff who are able to withstand the daily stress of juggling hundreds of orders of food. The answer comes in the form of robots.
Japan’s industrial robots industry becomes latest victim of the trade war
Shenzhen Pudu Technology, a three-year-old Shenzhen start-up, is among the tech companies offering catering robots to thousands of restaurant owners who are scrambling to try to plug a labour shortfall with new tech such as machines, artificial intelligence and online ordering systems. It has deployed robots in China, Singapore, Korea and Germany.
With Pudu’s robot, kitchen staff can put meals on the robot, enter the table number, and the robot will deliver it to the consumer. While an average human waiter can deliver 200 meals per day – the robots can manage 300 to 400 orders.
“Nearly every restaurant owner [in China] says it’s hard to recruit people to [work as a waiter],” Zhang Tao, the founder and CEO of Pudu tech said in an interview this week. “China’s food market is huge and delivering meals is a process with high demand and frequency.”
Pudu’s robots can be used for ten years and cost between 40,000 yuan (US$5,650) and 50,000 yuan. That’s less than the average yearly salary of restaurant and hotel workers in China’s southern Guangdong province, which is roughly 60,000 yuan, according to a report co-authored by the South China Market of Human Resources and other organisations.
As such, it is no surprise that more restaurants want to use catering robots.
According to research firm Verified Market Research, the global robotics services market was valued at US$11.62 billion in 2018 and is projected to reach US$35.67 billion by 2026.
Haidilao, China’s top hotpot restaurant, has not only adopted service robots but also introduced
a smart restaurant with a mechanised kitchen in Beijing last year. And in China’s tech hub of Shenzhen,
it is hard to pay without an app as most of the restaurants have deployed an online order service.
Can robots and virtual fruit help the elderly get well in China?
China’s labour force advantage has also shrank in recent years. The working-age population, people between 16 and 59 years’ old, has reduced by 40 million since 2012 to 897 million, accounting for 64 per cent of China’s roughly 1.4 billion people in 2018, according to the national bureau of statistics.
By comparison, those of working age accounted for 69 per cent of the total population in 2012.
Other Chinese robotic companies are also entering the market. SIASUN Robot & Automation Co, a hi-tech listed enterprise belonging to the Chinese Academy of Sciences, introduced their catering robots to China’s restaurants in 2017. Delivery robots developed by Shanghai-based Keenon Robotics Co., founded in 2010, are serving people in China and overseas markets such as the US, Italy and Spain.
Pudu projects it will turn a profit this year and it is in talks with venture capital firms to raise a new round of funding, which will be announced as early as October, according to Zhang. Last year it raised 50 million yuan in a round led by Shenzhen-based QC capital.
To be sure, the service industry is still the biggest employer in China, with 359 million workers and accounting for 46.3 per cent of a working population of 776 million people in 2018, according to the national bureau of statistics.
And new technology sometimes offers up new problems – in this case, service with a smile.
“When we go out for dinner, what we want is service. It is not as simple as just delivering meals,” said Wong Kam-Fai, a professor in engineering at the Chinese University of Hong Kong and a national expert appointed by the Chinese Association for Artificial Intelligence. “If they [robot makers] can add an emotional side in future, it might work better.”
Technology companies also face some practical issues like unusual restaurant layouts.
“Having a [catering robot] traffic jam on the way to the kitchen is normal. Some passageways are very narrow with many zigzags,” Zhang said. “But this can be improved in future with more standardised layouts.”
Multi-floor restaurants can also be a problem.
Dai Qi, a sales manager at the Lanlifang Hotel, said it is impossible for her restaurant to adopt the robot. “Our kitchen is on the third floor, and we have boxes on the second, third, and fourth floor. So the robots can’t work [to deliver meals tdownstairs/upstairs],” Dai said.
But Bao says he has no plans to return to being a waiter, so the robots may have the edge.
“Why are human beings doing something robots can do? Let’s do something they [robots] can’t,” Bao said.
Source: SCMP
Posted in ability, answers, Artificial intelligence, artificial intelligence (AI), Beijing, careers, catering robot, China alert, China Youth Daily, Chinese Academy of Sciences, Chinese University of Hong Kong, complain, Consumer, education, foreign countries, founder and CEO, Germany, global robotics services market, guangdong province, Hangzhou, hard to recruit, Hong Kong resident, hundreds of orders, increasing proportion, industrial robots industry, IT industry, Japan, juggle, Korea, labour shortfall, Lanlifang Hotel, latest victim, literature and art, machines, Multi-floor restaurants, national bureau of statistics, National Bureau of Statistics (NBS), new technologies, new technology, online ordering systems, plug, problem, Pudu Tech, restaurant owners, Shanghai, Shenzhen, Shenzhen Pudu Technology, Singapore, smart restaurant, start up, table number, Tech Companies, tencent qq, top hotpot restaurant, trade war, traffic jams, Uncategorized, venture capital firms, Verified Market Research, wait tables, WeChat, Wenzhou, willing, young people, Zhang Tao, zhejiang province, zigzags |
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15/09/2019
- An increasing proportion of young people no longer willing to wait tables in China as restaurant owners look to new technology for answers
Catering robots developed by Pudu Tech, the three-year-old Shenzhen start-up, have been adopted by thousands of restaurants in China, as well as some foreign countries including Singapore, Korea, and Germany. Photo: Handout
Two years ago, Bao Xiangyi quit school and worked as a waiter in a restaurant for half a year to support himself, and the 19 year-old remembers the time vividly.
“It was crazy working in some Chinese restaurants. My WeChat steps number sometimes hit 20,000 in a day [just by delivering meals in the restaurant],” said Bao.
The WeChat steps fitness tracking function gauges how many steps you literally take and 20,000 steps per day can be compared with a whole day of outdoor activity, ranking you very high in a typical friends circle.
Bao, now a university student in Hangzhou, Zhejiang province, quit the waiter job and went back to school.
“I couldn’t accept that for 365 days a year every day would be the same,” said Bao. “Those days were filled with complete darkness and I felt like my whole life would be spent as an inferior and insignificant waiter.”
Olivia Niu, a 23-year-old Hong Kong resident, quit her waiter job on the first day. “It was too busy during peak meal times. I was so hungry myself but I needed to pack meals for customers,” said Niu.
Being a waiter has never been a top career choice but it remains a big source of employment in China. Yang Chunyan, a waitress at the Lanlifang Hotel in Wenzhou in southeastern China, has two children and says she chose the job because she needs to make a living.
Catering robots developed by Pudu Tech, the three-year-old Shenzhen start-up. Photo: Handout
Today’s young generation have their sights on other areas though. Of those born after 2000, 24.5 per cent want careers related to literature and art. This is followed by education and the IT industry in second and third place, according to a recent report by Tencent QQ and China Youth Daily.
Help may now be at hand though for restaurants struggling to find qualified table staff who are able to withstand the daily stress of juggling hundreds of orders of food. The answer comes in the form of robots.
Japan’s industrial robots industry becomes latest victim of the trade war
Shenzhen Pudu Technology, a three-year-old Shenzhen start-up, is among the tech companies offering catering robots to thousands of restaurant owners who are scrambling to try to plug a labour shortfall with new tech such as machines, artificial intelligence and online ordering systems. It has deployed robots in China, Singapore, Korea and Germany.
With Pudu’s robot, kitchen staff can put meals on the robot, enter the table number, and the robot will deliver it to the consumer. While an average human waiter can deliver 200 meals per day – the robots can manage 300 to 400 orders.
“Nearly every restaurant owner [in China] says it’s hard to recruit people to [work as a waiter],” Zhang Tao, the founder and CEO of Pudu tech said in an interview this week. “China’s food market is huge and delivering meals is a process with high demand and frequency.”
Pudu’s robots can be used for ten years and cost between 40,000 yuan (US$5,650) and 50,000 yuan. That’s less than the average yearly salary of restaurant and hotel workers in China’s southern Guangdong province, which is roughly 60,000 yuan, according to a report co-authored by the South China Market of Human Resources and other organisations.
As such, it is no surprise that more restaurants want to use catering robots.
According to research firm Verified Market Research, the global robotics services market was valued at US$11.62 billion in 2018 and is projected to reach US$35.67 billion by 2026. Haidilao, China’s top hotpot restaurant, has not only adopted service robots but also introduced a smart restaurant with a mechanised kitchen in Beijing last year. And in China’s tech hub of Shenzhen, it is hard to pay without an app as most of the restaurants have deployed an online order service.
Can robots and virtual fruit help the elderly get well in China?
China’s labour force advantage has also shrank in recent years. The working-age population, people between 16 and 59 years’ old, has reduced by 40 million since 2012 to 897 million, accounting for 64 per cent of China’s roughly 1.4 billion people in 2018, according to the national bureau of statistics.
By comparison, those of working age accounted for 69 per cent of the total population in 2012.
Other Chinese robotic companies are also entering the market. SIASUN Robot & Automation Co, a hi-tech listed enterprise belonging to the Chinese Academy of Sciences, introduced their catering robots to China’s restaurants in 2017. Delivery robots developed by Shanghai-based Keenon Robotics Co., founded in 2010, are serving people in China and overseas markets such as the US, Italy and Spain.
Pudu projects it will turn a profit this year and it is in talks with venture capital firms to raise a new round of funding, which will be announced as early as October, according to Zhang. Last year it raised 50 million yuan in a round led by Shenzhen-based QC capital.
To be sure, the service industry is still the biggest employer in China, with 359 million workers and accounting for 46.3 per cent of a working population of 776 million people in 2018, according to the national bureau of statistics.
And new technology sometimes offers up new problems – in this case, service with a smile.
“When we go out for dinner, what we want is service. It is not as simple as just delivering meals,” said Wong Kam-Fai, a professor in engineering at the Chinese University of Hong Kong and a national expert appointed by the Chinese Association for Artificial Intelligence. “If they [robot makers] can add an emotional side in future, it might work better.”
Technology companies also face some practical issues like unusual restaurant layouts.
“Having a [catering robot] traffic jam on the way to the kitchen is normal. Some passageways are very narrow with many zigzags,” Zhang said. “But this can be improved in future with more standardised layouts.”
Multi-floor restaurants can also be a problem.
Dai Qi, a sales manager at the Lanlifang Hotel, said it is impossible for her restaurant to adopt the robot. “Our kitchen is on the third floor, and we have boxes on the second, third, and fourth floor. So the robots can’t work [to deliver meals to downstairs/upstairs],” Dai said.
But Bao says he has no plans to return to being a waiter, so the robots may have the edge.
“Why are human beings doing something robots can do? Let’s do something they [robots] can’t,” Bao said.
Source: SCMP
Posted in ability, adopted, Art, artificial intelligence (AI), Bao Xiangyi, Beijing, careers, catering robots, CEO of Pudu tech, China alert, China Youth Daily, Chinese Academy of Sciences, Chinese Association for Artificial Intelligence, Chinese University of Hong Kong, complain, darkness, delivering meals, education, foreign countries, Germany, guangdong province, Haidilao, Hangzhou, hotpot restaurant, hundreds of orders, industrial robots industry, IT industry, Italy, Japan, juggle, Keenon Robotics Co, Korea, labour shortfall, Lanlifang Hotel, literature, machines, mechanised kitchen, online ordering systems, plug, Pudu Tech, QC capital, qualified table staff, quit, Restaurant, restaurants, robots, school, Shenzhen, Shenzhen Pudu Technology, SIASUN Robot & Automation Co, Singapore, smart restaurant, South China Market of Human Resources, Spain, start up, tencent qq, trade war, Uncategorized, university student, US, Verified Market Research, victim, waiter, WeChat, Wenzhou, worked, zhejiang province |
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13/08/2016
U.S. and UK tech startups welcome in China – with a little supervision Martin Anderson. Editor, The Stack, Friday 12th August
On August 1st Travis Kalanick, CEO and co-founder of Uber, finally admitted defeat regarding the company’s three-year crusade to gain a foothold in China, with the ‘merging’ (most consider it a ‘sale’) of Uber’s Chinese operations with local incumbent Didi Chuxing. Whatever Kalanick may have recovered from the concession, it seems unlikely that Uber will recoup the billions it has already poured into its most distant territory. But there was no alternative – by January of this year, the Uber board was urging that the ride-sharing giant – such an indefatigable combatant in so many contested territories – throw in the towel.
Ultimately Didi was going to win this battle; despite cash and equity of $28 billion vs Uber’s $68 billion, Didi had reserved $10 billion to strengthen its grip on this fundamental societal change in China – almost on a par with what the better-financed Uber was willing to invest.
A headline-grabbing contest of this nature gives the false impression of China as isolationist in terms of cooperating with global tech startups – it isn’t. The country runs a UK-China tech incubator in Shenzhen, backed by Tencent and providing crucial advice on the peculiarities of the Chinese market to Brit startups. The deal even offers free office space, business counsel and pitch opportunities. Whilst willing to repel boarders on the scale of Uber, China has no problem in contributing to a post-Brexit UK brain drain.
Likewise Alibaba runs a similar scheme to increase tech migration from the United States – almost impossibly tempting for new companies dazzled by the economy-of-scale that Chinese success promises, and struggling for attention in saturated home markets. Perhaps the most useful aspect of these international schemes is the business advice from native sources – western entrepreneurs see huge opportunities in Chinese numbers, yet fail to take account of national psychology; either on an individual level (the Chinese consumer), or at the level of a state which is well aware of its riches – and needs only as much western genius to exploit them as serves its future interests in the post-sharing economy.
Source: http://email.thestack.com/q/11mUpgMA6G1pvcOkWw5ppxj/wv
Posted in China alert, Economics, start up |
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15/10/2015
Bad news for corporate hacking victims can be good news for information security firms. Just ask Vishal Gupta, founder and chief executive of Mumbai, India-based Seclore.
Amid a string of high profile breaches like those that have hit Sony Pictures, health insurer Anthem and infidelity website Ashley Madison, Mr. Gupta’s firm has been quietly gaining clients in the U.S. and elsewhere. Among them are U.K.-based drug maker AstraZeneca PLC, Japanese electronics giant Panasonic Corp., German automotive company Daimler AG and U.S. cable firm Comcast Corp.
The company, while not as prominent as cybersecurity firms like FireEye Inc. or Palo Alto Networks Inc., targets an important but sometimes overlooked niche: locking down sensitive documents even when they are emailed outside clients’ networks. Seclore’s tools ensure that sensitive information like financial statements and payroll information cannot be altered or printed if they are shared with unauthorized users via email.
Seclore, which has about 200 staff and was founded in 2009, still has a small annual revenue base of around $10 million but Mr. Gupta said his startup has become profitable in the last three quarters, helped by a growing number of clients in the U.S.. Seclore has received some $7 million of investments from the likes of India-focused venture capital firms Helion Venture Partners and Ventureast.
Mr. Gupta said that while companies like Microsoft Corp. offer competing products, he considers his biggest challenge to be finding and keeping top talent in order to keep up with rising demand.
“Information security has truly become a boardroom topic,” Mr. Gupta said.
Source: Indian Startup Seclore Gains Traction Amid High Profile Hacks – India Real Time – WSJ
Posted in Economics, India alert, start up, Technology |
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24/08/2015
Over the past year, China has seen a boom in its startup scene, thanks to plenty of capital flowing into the sector.
But some investors and entrepreneurs say that could be changing as Beijing struggles to restore confidence in its economy and faltering stock market.
In Shenzhen, hundreds of entrepreneurs and investors gathered on Sunday at an event called Big Salad, where local startups talked about their business ideas, including high-tech underwear and affordable smart glasses. Everyone was full of enthusiasm and the mood was upbeat throughout, but some of them were also bracing for tougher times.
“Raising new money is difficult now,” said Mosso Lau, vice president of Shenzhen-based Firebird Institution, which runs funds that invest in early-stage startups while also serving as an incubator that helps startups develop their business ideas.
Firebird set up its last investment fund two years ago by collecting 12 million yuan ($1.9 million) from local businesses and wealthy individuals. It invested that money in tech startups such as mobile apps for food delivery and massage services.
As Firebird is now preparing to set up a new fund for next year, Mr. Lau expects it will be a lot harder to collect money this time, because potential investors have been hit by the recent stock market turmoil. “From last year until this June, there was so much money in venture investment. It was unusual,” he said.
Last year, venture-capital investments in China’s tech sector more than doubled to $6 billion from $2.8 billion in 2013, according to Hong Kong-based AVCJ Research, with both foreign and domestic funds putting in more money than the prior year. Total early-stage funding for Chinese tech startups surged to nearly $2 billion last year from $313 million in 2012 as deals increased to 299 from 172, according to AVCJ.
In January, when Jerry Dai founded a startup in Shenzhen that operates a crowdfunding platform similar to Kickstarter, there was nothing but optimism.
Entrepreneurs around him who had already raised capital told Mr. Dai that fundraising for his new venture wouldn’t be a problem because angel investors — individuals or funds that provide capital for early-stage startups before formal investment rounds — were financing just about any business idea.
But now, just as his startup is trying to find an angel investor, things are looking tougher.
“There are still many angel investors, but they are getting more selective,” he said. “Some investors think there is a bubble in China that may break in one or two years.”
Mr. Dai said he expects the process of securing funds to take longer than it would have several months ago.
“Last year was crazy. There was so much money in China,” said Heatherm Huang, a cofounder of MailTime, which makes emails easier to use on smartphones. Even though his startup is based in San Francisco, it raised much of its early funds from Chinese investors. “In some ways, things are going back to normal now.”
via Are the Best Days Over for China Tech Startups? – China Real Time Report – WSJ.
Posted in China alert, Economics, start up, Technology |
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22/01/2015
Ankit Gupta, the co-founder of Pulse a news aggregating app that was purchased by LinkedIn, has spent the past two weeks traveling across India meeting startup founders and trying to find out what is behind the recent surge in acquisitions of Indian companies by U.S.-based firms.
His conclusion? Now is the time to start a company in India, but if that sounds too risky, here are a few other ways he suggests you can contribute to the startup ecosystem.
Work for an Indian startup. There is a huge demand for good talent, especially at senior levels. Salaries over $200,000 aren’t unheard of.
Invest in startups. Your college network can be very effective in finding them. Angel list and termsheet.io are good resources as well.
Use Indian products and send them feedback. Help Indian products get distribution in your country.
Signup for this newsletter Mr. Gupta started to stay informed about new products launching in India.
via Now Is the Time to Start a Company in India says Pulse Founder – India Real Time – WSJ.
Posted in Economics, India alert, start up |
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CHINDIA ALERT: You'll be living in their world, very soon 